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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael

Michael

February 11, 2026

5  out of  5
rating by Michael
"Persistence pays off sometimes. Once I finally caved, Mark was able to prove that State Farm has the better rate. I saved more than the commercials by switching to State Farm😄"
We responded:
"Michael, thank you for sharing your experience! I'm glad Mark was able to assist you in finding a great rate with State Farm. It's wonderful to know you're satisfied with your decision to switch. If you have any questions or need further assistance, feel free to reach out!"
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David Mahaffey

February 4, 2026

5  out of  5
rating by David Mahaffey
"Mr. Carnesi got me an excellent rate and my experience with him was smooth and prompt. I highly recommend him to anyone looking for new or renewal auto insurance."
We responded:
"Thank you, David! I'm happy to hear that you had a smooth and prompt experience with our office. It's great to know you found an excellent rate with us. Your recommendation means a lot. If you ever need anything else, feel free to reach out!"
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Ashley M

February 2, 2026

5  out of  5
rating by Ashley M
"The staff here are amazing. They are very quick to respond and help you get what you need. The whole process was made super easy for me due to the amazing staff. 10/10 recommend."
We responded:
"Hey Ashley! It’s wonderful to hear that the team was quick to respond and made the auto insurance process easy for you. We appreciate you sharing your experience and your recommendation."
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Lissette Lasanta

January 31, 2026

5  out of  5
rating by Lissette Lasanta
"Excelente servicio! Gracias, porque hasta en cada festividad, incluyendo mi cumpleaños en este mes, recibo una tarjeta de felicitaciones. Qué bonito detalle! Muy valorado y agradecida. 😊"
We responded:
"¡Gracias, Lissette! Me alegra saber que aprecias los detalles especiales como las tarjetas de felicitaciones. Nos esforzamos por hacer que cada cliente se sienta valorado. ¡Estamos aquí para cualquier cosa que necesites!"
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Ming L

January 29, 2026

5  out of  5
rating by Ming L
"Craig give me 5 star service. strong recommend."
We responded:
"Thank you, Ming L! I'm happy to hear that you had a great experience with our office. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Rosalba Diaz

January 23, 2026

5  out of  5
rating by Rosalba Diaz
"Any questions you have, they will answer and help out! Craig is the best!"
We responded:
"Thank you, Rosalba! I'm happy to know that our team have been able to assist you with your questions. We appreciate your support and are always here to help with anything you need. Thanks for choosing us!"
Profile photo of C. M. V.

C. M. V.

October 7, 2025

5  out of  5
rating by C. M. V.
"I got a quote from State Farm online today, and within 10 minutes, Mark gave me a call and walked me through everything. He was extremely helpful, professional, and easy to talk to. I’m now paying less than half of what I was paying at Progressive for the past 10 years. Couldn’t be happier with the switch—highly recommend working with Mark!"
We responded:
"Thank you, C. M. V., for sharing your experience! I'm glad to hear Mark was able to assist you so effectively and that you're satisfied with your new rate. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Hilary Escamilla

Hilary Escamilla

October 7, 2025

5  out of  5
rating by Hilary Escamilla
"Great customer service! Craig goes above and beyond!! Very competitive pricing!! Thanks so much Craig!"
We responded:
"Hilary, thank you for your wonderful feedback! I'm happy to hear that you appreciated the service and pricing. If you ever need anything else, feel free to reach out!"
Profile photo of Leah Curry

Leah Curry

October 2, 2025

5  out of  5
rating by Leah Curry
"Mark Jackson is a very nice man that helped me with getting the insurance I needed. Thank you again Mark!!"
We responded:
"Thank you, Leah! I'm glad to hear that Mark was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of George Jacoby

George Jacoby

September 25, 2025

5  out of  5
rating by George Jacoby
"Craig Carnesi's office helped me get a great rate on auto insurance and made the process effortless. I would highly recommend craig and his team to anyone looking for auto insurance."
We responded:
"Thank you, George! I'm happy to hear that our office could assist you in finding a great rate on your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Marco Escamilla

Marco Escamilla

September 11, 2025

5  out of  5
rating by Marco Escamilla
"Craig was amazing extremely helpful and explained everything on how we can save on our auto and business insurance. I highly recommend him And his team if you’re looking for honest and fair insurance coverage, thank you Craig"
We responded:
"Thank you, Marco! I'm happy to hear that our team was able to assist you with your insurance needs. We appreciate your recommendation and are always here to provide honest and fair coverage. Let us know if there's anything else we can do for you!"
Profile photo of Sebastian Clark

Sebastian Clark

July 14, 2025

5  out of  5
rating by Sebastian Clark
"Mark is friendly and makes the process of switching insurances a very easy process with no hassle."
We responded:
"Thank you, Sebastian! I'm happy to hear that Mark made your insurance switch smooth and hassle-free. We appreciate your feedback and are here for any future insurance needs you might have. Thanks for choosing us!"
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Jessica Giraldo

June 11, 2025

5  out of  5
rating by Jessica Giraldo
"Krystal is so helpful and responsive! She is always available to help with questions and concerns and makes the process very simple and easy to follow."
We responded:
"Thank you, Jessica! I'm happy to hear that Krystal has been so helpful and responsive to your needs. We strive to make the process as simple and easy as possible for our customers. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Jeff Dicken

Jeff Dicken

May 30, 2025

5  out of  5
rating by Jeff Dicken
"My agent was amazing and very helpful"
We responded:
"Thank you for your review, Jeff! I'm happy to hear that you found our service helpful and amazing. We strive to provide the most effective support possible."
Profile photo of Brooke Moore

Brooke Moore

May 21, 2025

5  out of  5
rating by Brooke Moore
"I’ve spoken to Krystal several times and she’s always so helpful! Thank you!!"
We responded:
"Thank you, Brooke, for sharing your experience! I'm glad to hear that Krystal has been so helpful during your interactions."
Profile photo of Nadeem Alkilani

Nadeem Alkilani

May 19, 2025

5  out of  5
rating by Nadeem Alkilani
"The respond great helping perfectly needs thanks a lot"
We responded:
"Nadeem, thank you for the fantastic review! I'm glad you had a positive experience with our office. Your satisfaction is important to us, and we're here to help with any future needs. - Craig Carnesi - State Farm Insurance Agent, Cedar Park, TX"
Profile photo of Jiandy Mazorra

Jiandy Mazorra

April 30, 2025

5  out of  5
rating by Jiandy Mazorra
"La experiencia más espectacular q podría tener un cliente, llena de muchísimo profesionalismo"
We responded:
"¡Gracias, Jiandy, por compartir tu experiencia! Estoy muy feliz de saber que nuestro profesionalismo cumplió con tus expectativas. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of eusebio proenza

eusebio proenza

April 25, 2025

5  out of  5
rating by eusebio proenza
"Muy Profesional y Amable"
We responded:
"¡Gracias, Eusebio! Estoy muy contento de que hayas encontrado nuestro servicio profesional y amable. Si necesitas ayuda con cualquier cosa en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Profile photo of Brandon Cook

Brandon Cook

March 31, 2025

5  out of  5
rating by Brandon Cook
"They were fast, easy to work with, and helped me lower my rate in areas I didn’t know about. Highly recommend!"
We responded:
"Thank you, Brandon, for sharing your experience! I'm happy to know that our team could assist you quickly and make the process easy. It's great to hear we could help you find savings in unexpected areas. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Ceren Atılgan

Ceren Atılgan

March 28, 2025

5  out of  5
rating by Ceren Atılgan
"I am working with State Farm for 8 years and Krystal and Craig doing perfect job! They always making my insurance journey smooth and affordable 🌸 They're so friendly and kind! Thank you!"
We responded:
"Thank you so much, Ceren! I'm delighted to know that we have been able to make your insurance journey smooth and affordable over the years. Your kind words about our friendliness mean a lot to us. If you ever have any questions or need assistance, we're here to help!"
Profile photo of Fernando Morales

Fernando Morales

March 26, 2025

5  out of  5
rating by Fernando Morales
"Excellent service"
We responded:
"Thank you, Fernando, for your feedback! I'm happy to know you received excellent service from our office. If you have any questions or need assistance in the future, feel free to reach out."
Profile photo of Cayce Crummer

Cayce Crummer

March 26, 2025

5  out of  5
rating by Cayce Crummer
"Wow 😳 Friendly agents, quick process, I can't believe I'd be so excited about changing insurance policy! I'm paying a fraction of what I've been paying I'm psyched about the huge amount of money I'm going to save! Should have switched years ago!"
We responded:
"Thank you, Cayce! I'm so glad to hear that you're excited about your new insurance policy. Our team is thrilled to have made the process quick and friendly for you. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Ej Ornelas

Ej Ornelas

March 8, 2025

5  out of  5
rating by Ej Ornelas
"I want to say, I was a little worried over shopping for a new auto Insurance, however, Krystal change that. She was so informative and very helpful with any questions I had. I will definitely be recommending Krystal To anybody who is searching for Auto insurance. Thank you Krystal for ALL your help"
We responded:
"Thank you, Ej, for sharing your experience! I'm glad Krystal was able to make your search for insurance a positive one. Her dedication to providing helpful and informative service is truly appreciated. We're grateful for your recommendation, and if you have any further questions or need assistance, feel free to reach out to our office anytime."
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yu hou

March 4, 2025

5  out of  5
rating by yu hou
"They are very professional and efficient."
We responded:
"Thank you, Yu, for your wonderful feedback! I'm glad to know that you found our team professional and efficient. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Marco Morales

Marco Morales

February 12, 2025

5  out of  5
rating by Marco Morales
"Muy buen servicio amables recomendado 100👍"
We responded:
"¡Gracias, Marco! Estamos muy contentos de saber que estás satisfecho con nuestro servicio. Apreciamos tu recomendación y estamos aquí para ayudarte con cualquier necesidad futura. ¡Saludos!"